IBM Design Thinking with JUNAEB

To better understand the needs of our users (JUNAEB staff), we have performed two IBM Design Thinking workshops with JUNAEB.  On the first one we focused on the problem statement, personas, and empathy map.

Design an effective way to gather data and view trends on obesity in the student population to better understand the impacts of the Contrapeso and other programs combating obesity in the schools.

Diseñar una manera efectiva de recopilar información y ver las tendencias de obesidad que se presentan en la población estudiantil para comprender mejor el impacto del programa Contrapeso y otros relacionados a la lucha contra la obesidad en los colegios.

The staff at JUNAEB really seemed to enjoy the process.  It was slow at first, especially with the need to translate each instruction and post-it note, but once we got going it was very successful.  We learned a lot about our target persona, the supervisors of the school feeding program, and some of the pain points they experience as they try to help.

We held the second workshop earlier this week where we focused on ideation and prioritization.  We got a really wide spread of ideas.  We had left the circular voting stickers at the hotel, so had to improvize with some ripped up post-it note pieces instead.  It still worked, but the photos of the post-its were not as pretty.

Overall we were very pleased with the results and are busy working away at designing the solution with JUNAEB.

#CSCChile8 #IBMCSC Chile

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